An Extensive Resource for Learning About Royal Reels 9 Casino All in One Place!
Are you looking for information on Royal Reels Casino? In our extensive Frequently Asked Questions section, you will find everything you want to get started, win big, and enjoy the most popular online gaming site in Australia.
Answers to Common QuestionsÂ
General Concerns
Am I able to change my password?
Click "Reset password" on the Royal Reels 9 Login screen. Then, enter your email address to get an email with instructions on how to reset your password.
Which of the many games offered by Royal Reels 9 includes comprehensive, in-depth instructions?
You may find the game's instructions by using the Help button (?). Learn everything you need to know about the game, including how to play, the odds, and the quantities of prizes, by reading this.
While playing a round, I got an error message; what now?
Sometimes problems with the internet or a connection could arise. Do not be alarmed if you get an error message while playing; Royal Reels casino system is intended to continue playing through any round regardless of disruptions and will credit any wins to your account.
If I see a difference between the game outcome and my wins, what am I to do?
Disputes about inconsistencies between game results and payouts should be sent to our Livechat or contact page. We kindly request that you give us a brief description of the problem you encountered along with the precise time and date so that we may investigate it further.
Bonuses
When I sign up at Royal Reels 9 Casino, how do I get my welcome bonus?
Any new player may take advantage of the $10 no-deposit incentive. You may get this incentive by going to the site's rewards area and clicking the "Claim Now" button on the top right.
What is the purpose of wagering my bonus?
The wagering requirement for all bonuses provided by gambling establishments is 30 times the bonus amount, unless otherwise stated.
What gives with the statement that I still need to meet wagering criteria before I may request a withdrawal?
With an active bonus, you can't cash out until you meet the wagering requirements, or you may choose to lose the bonus altogether. You will lose both the bonus and any earnings you have earned up to the point when you decide to surrender a bonus.
How can I fulfil the wagering requirements?
All pokies count 100% towards the bonus wagering requirements, while table games and live dealers only count 3%.
Has my bonus been wagered sufficiently?
You can see the amount of time you have left to wager your bonus by going to rewards area and looking for "remaining wagering requirements" next to your current bonus.
I made a deposit, but the bonus that Royal Reels9 casino offered never came?
Before you can claim your casino bonus, check that all of the offer's terms and conditions have been satisfied. This includes the minimum deposit amount and the time frame in which the deposit has to be completed. Also, check that the rewards area is where you claimed the bonus offer.
Can you tell me how to get rid of the bonus that was applied to my deposit even though I never requested it?
The rewards area is where you may find the option to delete an active bonus. An option to cancel your active bonus is located under it. Be advised that doing so will result in the loss of any remaining bonus funds as well as any wins that have accrued.
Putting Money
How can I make a deposit?
Select "deposit" from the "cashier" menu after logging onto your Royal Reels account. All of the various deposit methods will be shown in a list. Choose the approach that best suits your needs. To make a deposit, just follow the on-screen instructions for the method you want.
Could you please explain the payment process?
Credit cards and cryptocurrency are the payment options that they accept.
Is it possible to see my whole history of deposits?
By navigating to your profile in the upper right corner of the official website, you will be able to see your deposit history. You may see your whole record of transactions there.
The funds have already been withdrawn from my bank account, yet the status of the deposit remains "pending." What gives?
It may take a little longer for your deposit to show up in your playing balance due to additional security checks and communication between banks. We will promptly credit the money to your account if they have already been deducted from your bank account. Our bank will refund the funds to your account if they do not get confirmation from you within 7 business days.
Refund Process
Tell me how to cash out my profits?
To view your account information and initiate a withdrawal, go to your profile. Select the way you want to get your money out and fill out the little form. To submit your request for withdrawal, just click the "withdraw" button.
Is there a way for me to reverse my withdrawal?
Within 24 hours after receiving a withdrawal request, processing will begin. You have the option to withdraw your request at this point. The "withdrawals" area of your profile on the official Royal Reels website is where you may accomplish this. Cancellation will be available if the request is still in the pending status.
When can I expect to get my Royal Reels withdrawal?
The money is on its way once the status of the withdrawal changes from pending to processed. Please be patient as this may reach your bank account anywhere from three to seven business days after payment.
What happens now that I request a withdrawal but provide the incorrect information?
In order to receive your funds within the specified timeframes, it is essential that your personal information be accurately provided. Do not be concerned if the data are entered incorrectly; the money will return to us and we will urge you to ask them to submit the proper details again. Please be patient; we have no control over when the bank returns the money, so it might take up to 30 days.
My withdrawal has not been processed yet.
It is vital to remember that if 7 business days have gone and you still haven't received your withdrawal, it might be because you entered your banking information wrong. To help us verify these facts, we kindly request that you contact our helpful support staff and attach a copy of your bank statement.
Benefits of Loyalty
How do I become a VIP and unlock more tiers of loyalty?
From Opal all the way up to Diamond, there are ten tiers of VIP status in the Royal Reels rewards scheme. Accumulating Experience points is necessary if you want to level up!
My experience points are not being converted. What am I doing wrong?
You can check how much XP you currently have and how to convert them into actual cash by going to your profile and clicking on V.I.P.